Flexitouch Plus Support

• Disconnect the power cord from the back of the controller and reconnect. Make sure that the connection to the controller is secure, as well as the connection to the wall outlet.
• Press the “power” button.
• The display’s screen will illuminate, and the program options will be displayed

Please reattach the connectors to the controller, ensuring that the latches have securely connected to the controller unit. You should hear 2 “clicks” when it has been securely attached.

• Verify the correct program has been selected.
• Verify all connectors are attached securely and have been connected to the correct location. All hose connectors should be connected to the same numbered port. All connector latches will “click” twice when securely attached. Once for the top, and once for the bottom latch.
• If the garments chambers still do not fill, turn the machine off, detach and reattach all the connectors.
• Begin a treatment session.

• Place the replaceable pad on the worn loop area of the Velcro where the hook fasteners secure to the garment.
• Secure the hook side of the Velcro securely to the new loop material on the replaceable pad.

• Note: In many programs, the first half of treatment does not have chambers side by side fill sequentially.
• Verify that the connectors have been attached to the controller unit correctly, and both the top and bottom latches are secure. When securely connected, you should hear 2 “clicks” from the connector, one from the top and one from the bottom latch.
• Verify that the hoses and connectors are connected to the appropriately numbered port. Ex: hose 1 is connected to port 1, etc.
• If using the bilateral adapter, ensure that it is securely connected and in the levers are in the “locked” position.

• Verify that the correct program, including pressure settings have been selected. Please review your user guide, appendix A, if a pressure needs to be adjusted with your healthcare provider.
• Adjust the fit of the garment, ensuring no folds or kinks are in the fabric.
• Check to be sure that the latches are firmly in place and attached to the corresponding numbered port.

It is normal for a small amount of air to remain in the chambers between inflations. Your garment may appear “puffy” because of this. If your chambers remain fully inflated:

• Check to make sure the tubing is not kinked or pinched.
• Disconnect the connectors from the controller unit to allow for full deflation.

This states the controller and garments are working as expected. No need for concern.

This code means the treatment was stopped or paused. If it was paused, you can resume treatment by pressing the “enter” button. If your treatment was stopped, you can simply start another treatment by highlighting your desired therapy sessions and pressing the “enter” button.

Note: a treatment can only be paused for 15 minutes. After 15 minutes, you will be asked to start your treatment from the beginning of the program.

This means a specific chamber timed out 5 times in a row.

• Check the connection of all hoses to confirm leaking air.
• If you discover leaking air, disconnect and reconnect the hose, ensuring that the latches are both engaged. 2 “clicks” should be heard when appropriately connected.
• Rerun the program without the garments on to see if the issue persists.

This means that all chambers timed out consecutively.

• Check the bilateral port adapter is securely connected and the levers are in the lock position
• Check the connection of all hoses to confirm leaking air.
• If you discover leaking air, disconnect and reconnect the hose, ensuring that the latches are both engaged. 2 “clicks” should be heard when appropriately connected.
• Rerun the program without the garments on to see if the issue persists.

Please readjust the garment and your position to reduce tubing kinks or blockages.